.bmk-chat *,.bmk-chat *:before,.bmk-chat *:after{box-sizing:border-box}.bmk-chat__launcher{position:fixed;bottom:24px;right:24px;width:60px;height:60px;border-radius:50%;background:#1e40af;color:#fff;border:none;cursor:pointer;box-shadow:0 4px 24px rgba(0,0,0,.18);z-index:9998;display:flex;align-items:center;justify-content:center;transition:transform .2s ease,background .2s ease;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif}.bmk-chat__launcher:hover{transform:scale(1.05);background:#1e3a8a}.bmk-chat__launcher svg{width:28px;height:28px}.bmk-chat__launcher--hidden{display:none}.bmk-chat__launcher__badge{position:absolute;top:-4px;right:-4px;width:18px;height:18px;background:#ef4444;color:#fff;border-radius:50%;font-size:11px;font-weight:600;display:flex;align-items:center;justify-content:center}.bmk-chat__panel{position:fixed;bottom:24px;right:24px;width:380px;max-width:calc(100vw - 32px);height:600px;max-height:calc(100vh - 48px);background:#fff;border-radius:16px;box-shadow:0 8px 40px rgba(0,0,0,.18);display:flex;flex-direction:column;overflow:hidden;z-index:9999;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,sans-serif;font-size:14px;color:#1f2937;animation:bmk-chat-slide-up .3s ease}@keyframes bmk-chat-slide-up{from{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.bmk-chat__panel--hidden{display:none}.bmk-chat__header{background:#fff;padding:16px 20px;border-bottom:1px solid #e5e5e5;display:flex;align-items:center;gap:12px}.bmk-chat__header__logo{width:200px;height:32px;border-radius:0;background:0 0;display:flex;align-items:center;justify-content:flex-start;overflow:hidden;flex-shrink:0}.bmk-chat__header__logo img{width:100%;height:100%;object-fit:contain;object-position:left center}.bmk-chat__header__info{flex:1;min-width:0}.bmk-chat__header__title{font-size:15px;font-weight:600;color:#1e40af;margin:0;display:flex;align-items:center;gap:8px}.bmk-chat__header__status{display:inline-flex;align-items:center;gap:6px;font-size:12px;color:#6b7280;margin-top:2px}.bmk-chat__header__status:before{content:'';display:inline-block;width:8px;height:8px;border-radius:50%;background:#10b981}.bmk-chat__header__close{background:0 0;border:none;cursor:pointer;padding:4px;border-radius:4px;color:#6b7280;display:flex;align-items:center;justify-content:center}.bmk-chat__header__close:hover{background:#f5f5f5;color:#1e40af}.bmk-chat__body{flex:1;overflow-y:auto;padding:20px;background:#fafafa;display:flex;flex-direction:column;gap:12px;scroll-behavior:smooth}.bmk-chat__body::-webkit-scrollbar{width:6px}.bmk-chat__body::-webkit-scrollbar-thumb{background:#d4d4d4;border-radius:3px}.bmk-chat__message{max-width:85%;padding:10px 14px;border-radius:14px;line-height:1.5;word-wrap:break-word;white-space:pre-wrap}.bmk-chat__message--bot{background:#fff;color:#1f2937;align-self:flex-start;border:1px solid #e5e5e5;border-bottom-left-radius:4px}.bmk-chat__message--user{background:#1e40af;color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.bmk-chat__message a{color:inherit;text-decoration:underline}.bmk-chat__message--bot a{color:#2563eb}.bmk-chat__quick-replies{display:flex;flex-direction:column;gap:8px;margin-top:4px}.bmk-chat__quick-reply{background:#fff;border:1px solid #d4d4d4;color:#1e40af;padding:10px 14px;border-radius:20px;cursor:pointer;font-size:13px;font-weight:500;text-align:left;transition:all .15s ease;font-family:inherit}.bmk-chat__quick-reply:hover{background:#1e40af;color:#fff;border-color:#1e40af}.bmk-chat__quick-reply--icon{display:inline-flex;align-items:center;gap:8px}.bmk-chat__lead-form{background:#fff;padding:16px;border-radius:12px;border:1px solid #e5e5e5;margin-top:8px}.bmk-chat__lead-form__title{font-size:13px;font-weight:600;margin:0 0 4px;color:#1e40af}.bmk-chat__lead-form__sub{font-size:12px;color:#6b7280;margin:0 0 12px;line-height:1.4}.bmk-chat__lead-form__field{margin-bottom:8px}.bmk-chat__lead-form__input{width:100%;padding:9px 12px;border:1px solid #d4d4d4;border-radius:8px;font-size:13px;font-family:inherit;outline:none;transition:border-color .15s ease}.bmk-chat__lead-form__input:focus{border-color:#1e40af}.bmk-chat__lead-form__submit{width:100%;background:#1e40af;color:#fff;border:none;padding:10px;border-radius:8px;font-size:13px;font-weight:600;cursor:pointer;margin-top:4px;font-family:inherit}.bmk-chat__lead-form__submit:hover{background:#1e3a8a}.bmk-chat__lead-form__submit:disabled{background:#9ca3af;cursor:not-allowed}.bmk-chat__typing{display:inline-flex;align-items:center;gap:4px;padding:12px 16px;background:#fff;border:1px solid #e5e5e5;border-radius:14px;border-bottom-left-radius:4px;align-self:flex-start}.bmk-chat__typing span{width:6px;height:6px;background:#9ca3af;border-radius:50%;animation:bmk-chat-typing 1.4s infinite ease-in-out}.bmk-chat__typing span:nth-child(2){animation-delay:.2s}.bmk-chat__typing span:nth-child(3){animation-delay:.4s}@keyframes bmk-chat-typing{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-6px);opacity:1}}.bmk-chat__input-area{padding:12px 16px;background:#fff;border-top:1px solid #e5e5e5;display:flex;align-items:flex-end;gap:8px}.bmk-chat__input{flex:1;border:1px solid #d4d4d4;border-radius:20px;padding:10px 16px;font-size:14px;font-family:inherit;outline:none;resize:none;max-height:80px;min-height:40px;line-height:1.4}.bmk-chat__input:focus{border-color:#1e40af}.bmk-chat__send{background:#1e40af;color:#fff;border:none;width:40px;height:40px;border-radius:50%;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0}.bmk-chat__send:hover{background:#1e3a8a}.bmk-chat__send:disabled{background:#d4d4d4;cursor:not-allowed}.bmk-chat__send svg{width:18px;height:18px}.bmk-chat__footer{padding:8px 16px;font-size:11px;color:#9ca3af;text-align:center;background:#fff;border-top:1px solid #f5f5f5}@media (max-width:480px){.bmk-chat__panel{width:100vw;height:100vh;max-width:100vw;max-height:100vh;bottom:0;right:0;border-radius:0}.bmk-chat__launcher{bottom:72px;right:16px}}@media (max-width:768px){.bmk-chat__panel .bmk-chat__header__close{width:44px !important;height:44px !important;min-width:44px !important;padding:8px !important;color:#1e40af !important;background:#f3f4f6 !important;border:1px solid #e5e7eb !important;border-radius:8px !important;flex-shrink:0 !important}.bmk-chat__panel .bmk-chat__header__close:hover,.bmk-chat__panel .bmk-chat__header__close:focus-visible{background:#e5e7eb !important;color:#1e3a8a !important;outline:2px solid #1e40af !important;outline-offset:2px !important}.bmk-chat__panel .bmk-chat__header__close svg{width:24px !important;height:24px !important;stroke-width:2.5 !important}}@media (max-width:768px){#bmk-chat-close.bmk-chat__header__close,.bmk-chat__panel #bmk-chat-close{width:44px !important;height:44px !important;min-width:44px !important;min-height:44px !important;padding:8px !important;color:#1e40af !important;background:#f3f4f6 !important;border:1px solid #e5e7eb !important;border-radius:8px !important;flex:0 0 auto !important;font-size:18px !important}#bmk-chat-close.bmk-chat__header__close svg,.bmk-chat__panel #bmk-chat-close svg{width:24px !important;height:24px !important;stroke-width:2.5 !important}}